Administrative Services

Information Technology

James Richie

James Richie

Information Technology Director
  • 105 S. 4th St., 2nd Floor
  • Palatka, FL 32177
  • Monday – Friday
  • 8:30am – 5:00pm

Information Technology consists of three areas of support for Putnam County:

  • Information Technology – provides the government offices with Software, Hardware and PC support.
  • Geographic Information Systems – provides the spatial information (GIS data and images).
  • 911 Division – provides all the 911 Addressing information.

911 Division

To request a 911 address assignment, the applicant must meet the following criteria.

  • The applicant must either be the Property Owner or a Legal Representative
  • For recently purchased properties, the recorded deed will be required.
  • The driveway location must be provided. A site plan may be required if the property exceeds 1.5 acres or has road frontage over 100 feet.
  • Additional documents should be emailed to e911@putnam-fl.gov with the parcel number referenced.
Get Started

Allows you to send emergency text messages to the local 911 Public Safety Answering Point (PSAP) when calling is not an option. It is especially useful for people who may be deaf, hard-of-hearing or speech impaired or if speaking out loud puts you in danger.

The phone carriers send your text message to the appropriate 911 PSAP in Putnam County.

By providing details of your location and type of emergency the call-taker will be able to help ensure the appropriate service is dispatched quickly.

It is ALWAYS IMPORTANT to know your location, address & city, and provide the information to the call-taker.

If texting to 911 is not available in your current location, your phone carrier will send you a message requesting that you make a voice call to 911.

The 911 address numbers must be affixed to the front of the structure, preferably near the main entrance.

If the structure’s address display is not visible from the street, the address number should also be displayed near where the driveway meets the street.

This address display can be affixed to a structure with a contrasting background (e.g., post, wall, or fence), so they are clearly visible from the roadway on which the building is addressed.

For properties with multiple addresses (i.e., Units, Apartments, Suite, etc…), the posted address may be abbreviated. Example: 300 Main St, Unit 21 = 300-21.

Click here for the Putnam County Street Naming and Addressing Policy.

Did you know that by keeping old phones charged you can use them to call 9 1 1 even if it is not activated?

Non-activated cell phones do not have a service contract nor an assigned provider.

Non-activated cell phones do not have a service contract nor an assigned provider.

Prepaid has an assigned provider but no contract. Be aware when using a phone without a service contract (non-activated and prepaid), if the call gets disconnected, YOU MUST redial 9 1 1. Pre-paid and non-activated cell phones do not provide the call taker with your phone number.

Remember — do not hang up until the 911 call taker says it is ok to hang-up.